Mr. Steman is a Telecommunications Industry Analyst with proven record of accomplishment in the contact center and IP technology markets working with end users and solution providers. He is the author of numerous articles, research reports and white papers on the competitive markets for telephony products and services.
He was most recently a Research Director for Applied Research at Gartner for the past eight years where he covered Contact Center Infrastructure and IP Telephony. Mr. Steman has also held senior executive positions in sales and marketing with several technology companies for over twenty years. He received a bachelor degree from St. John’s University in Accounting and Business.